We’re currently seeking skilled and experienced IT Tech Support to join the CHOYCES team! Expected to troubleshoot system and network problems, diagnosing and solving hardware or software faults etc…
Other traits
Monitor and maintain computer systems and networks
Troubleshoot system and network problems, diagnosing and solving hardware or software faults
Provide support, including procedural documentation and relevant reports
Follow diagrams and written instructions to repair a fault or set up a system
Set up new user accounts and profiles and solve password issues
Test and evaluate new technology
Review open issues on a daily basis
Ensure all of the required information is gathered and available prior to escalating an issue
Establish effective lines of communication with other Techcyte teams and management
Troubleshooting technical issues
Skills and requirements
Degree in Computer Science or Information Technology
Certification in Microsoft, Linux, or Cisco is advantageous (Preferred)
Ability to work well in a team environment
Ability to be self-guided and self-motivated in daily work
Ability to work effectively in remote environments
Junior or Senior in technical discipline
Experience analyzing and accurately solving technical issues
Demonstrated ability to effectively interface with cross-functional teams
Think you're fit for the role?
Please fill the form below
Have any
question?
We would love to hear from you. Please reach out to info@chocyes.com for any questions.